Eurobank - Private Bank Luxembourg

Contact

To contact us:
Email us here
Phone: +352 42 07 24 - 1
Fax: +352 42 07 24 - 650

Address:
5, rue Jean Monnet
L-2180 Luxembourg
Grand Duchy of Luxembourg

Eurobank Private Bank Luxembourg S.A.
5, rue Jean Monnet
L-2180 Luxembourg
Phone: +352 42 07 24 - 1
Fax: +352 42 07 24 - 650
R.C. B 24724

For Eurobank FMC-LUX, please go to
www.eurobankfmc.lu

 

Lodge a complaint against Eurobank Private Bank Luxembourg S.A.

You can lodge a complaint in writing by mail to the Complaints Service of Eurobank Private Bank Luxembourg:

Eurobank Private Bank Luxembourg S.A.
Complaints Service
5, rue Jean Monnet
L-2180 Luxembourg

Complaints must clearly indicate the customer’s contact details and include a brief description of the reason for the complaint. If you are not satisfied with the solution or response given by Eurobank Private Bank Luxembourg, you can file, within a limit of one year of the date of the complaint with the Bank, a request for an out-of-court complaint settlement, in accordance with the provisions of regulation no. 13-02 issued by the Luxembourg financial regulator (CSSF).

 

Commission de Surveillance du Secteur Financier

Département juridique II
283 route d’Arlon
L-1150 Luxembourg

Fax: (+352) 26 25 1 – 601
E-mail: reclamation@cssf.lu

More details on the site of the CSSF: http://www.cssf.lu/consommateur/reclamations.

Within a period of 3 weeks after the reception of the complete file the CSSF shall communicate whether or not it will accept to treat the request.